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Bigger. Better. Both?

  • 12 December, 2015

    Digital disruption in professional services delivery

    . Professional services. Technology

    A new book, 21 years of regulatory innovation through professional standards, marking the 21st anniversary of professional standards legislation in Australia has just been released by the Professional Standards Councils. I am honoured to have contributed the chapter on Digital disruption in professional services delivery.

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  • 17 November, 2015

    Why digitisation is a net opportunity for professional services

    . Digitisation. Disruption. Professional services

    The rapidly rising tide of evidence and debate shows why digitisation is a net opportunity for professional services. This post collates examples to add to Beaton’s contribution to helping our clients recognise and seize the opportunity, and to draw readers’ attention to Thriving in the New Digital Landscape, a beatonlive conference on 9 March 2016.   

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  • 11 November, 2015

    Case study: How professional salespeople succeed in law firms

    . Law. Professional services. Strategy

    DLA Piper – whose revenue grew 14.6% in 2011 as the firm rose to become the second highest grossing law firm in America – maintains a dedicated sales division – and so can yours. Formed in 2005 by a merger between three firms: San Diego-based Gray Cary Ware & Freidenrich LLP, Chicago-based Piper Rudnick LLP and London-based DLA […]

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  • 4 November, 2015

    For professions only the brave with a voice will be heard

    . Disruption. Professional services

    Today’s Forum organised by Professions Australia started with a challenge: “For professions only the brave with a voice will be heard”. So spoke Alex Malley, CEO of CPA Australia in an inspiring opening address. The Future of the Professions in a Digitising World was a rich and stimulating event. Here are 10 of my take-outs.

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  • 29 October, 2015

    One year on has Spruson & Ferguson left the others for dead?

    . Brands. IP & Patents. Law. Mergers & Acquisitions. Professional services

    When Spruson & Ferguson, a traditional Australian IP firm, listed on the ASX in November 2014 it was a quiet, understated affair. But in one year its share price has more than trebled and its market cap is over $1.2b.  Not bad for a bunch of 20 or so patent attorneys and IP principals. 

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  • 11 October, 2015

    New Susskind book: The Future of the Professions

    . Professional services. Strategy

    The Future of the Professions is a much-anticipated new book from Richard Susskind and his son Daniel Susskind. It is now available from Oxford University Press. On first reading it lives up to my highest expectations; I warmly commend The Future of the Professions to all who practise and value and benefit from professional life.

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  • 20 August, 2015

    Lessons in client complaint handling for every professional services firm

    . beatonbenchmarks. Law. Professional services

    Beaton is delighted to re-publish ‘Loyalty moments and online dispute resolution – a lesson about complaints?’, the first post from Professor Richard Moorhead on our blog. We are all privileged to have this access to Richard’s insights into many facets of the legal and other professions contributed in an incisive and inimitable style. You are invited to welcome Richard and join […]

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